About
Highly accomplished and self-motivated Digital Content Specialist with seven years of experience in multimedia creation, adeptly handling diverse projects in fast-paced environments. Demonstrated leadership abilities with over 16 years in Customer Service, consistently delivering exceptional results. A creative and resourceful professional capable of working independently while excelling as a collaborative team member. Holds a Bachelor's Degree in Digital Arts and Animation.
Experience
Multimedia Content Coordinator
UDig NY, East Syracuse, NY
Jul 2022 – Present
Produce educational videos and multimedia content for UDig NY.
Coordinate social media and website content, emphasizing informational graphics and documentary-style field content.
Post content to the organization's website and social media channels, developing social media content calendars.
Assist in creating and executing promotional campaigns, including event coordination and campaign development.
Managed and improved UDig NY's Annual Meeting livestream.
Ran all social media outlets (Facebook, Instagram, Twitter, LinkedIn, and Threads) and websites for Upstate New York 811 Damage Prevention Center.
Videographer and Photographer for Upstate New York's 811 Damage Prevention Conference and Expo, attended by thousands from across New York state.
Associate Guest Experience
Disney Store, Glendale, CA
Jan 2015 - Apr 2021
Wrote, storyboarded, and produced entertainment showcasing Disney, Disney Junior, Pixar, Marvel, and Lucasfilm properties, viewed daily by thousands of Guests.
Created content for the D23 Expo 2019 shopDisney | Disney store screens, viewed by over 10,000 Disney fans.
Designed shopDisney experience for Disney's Raya Digital Adventure, increasing website traffic and product sales by 5%.
Created motion graphic works for shopDisney's Facebook, Instagram, Twitter, and store webpage, reaching millions of fans.
Managed and maintained all digital media content for over 120 Disney store locations in North America through Videro databases.
Handled gathering, editing, and clearing Disney content for Target's Disney stores' content management systems.
Supported in-store special events, shopDisney experiences, and other Guest Experiences.
Managed and maintained shopDisney's Store Locator and local store webpages.
Lead Cast Member
Disney Studio Store, Burbank, CA
Sep 2009 - Nov 2016
Supported the Store Leadership Team in day-to-day operations, ensuring exceptional Guest Experience.
Helped win Store of the Year for 2014 and achieved the lowest shrink in the company for 2015.
Education
Certificate in Advanced Studies in Character Animation
Animation Mentor Online Animation Education Program
Jun 2012 - Dec 2014
Bachelor of Arts (B.A.) in Digital Art and Animation
Cogswell Polytechnical College, San Jose, CA
Aug 2005 - May 2009
Associate of Arts (A.A.) in Art
St. Petersburg College, Clearwater, FL
Aug 1999 - Jul 2004
Certificate in Foundations of Digital Marketing and E-commerce
2024
Skills
Expert:
Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator, After Effects)
Microsoft Office Suite (Word, Outlook)
Final Cut Pro
Autodesk Maya
Content Management Systems
Social Media Management
Digital Content Creation
Problem-solving
Analytical Skills
Team Collaboration
Intermediate:
Microsoft PowerPoint
Keynote
Motion Premiere Pro
Microsoft Excel
FileMaker Pro
SAP
Concur
Jira
Typography
Storyboarding
Photography
SEO
Graphic Design
Honors & Awards
Augmented Retail Innovation Challenge
The Walt Disney Company
2017